Transforming a minor service setback into a happy customer is something only a great customer support service can achieve. Covering every time zone, our specialists will expertly engage with your users at every stage of your crypto/blockchain project: from pre-sale, airdrop, public ICO, token generation event, to mainnet launch and beyond.
Working with customer relationship management (CRM) software and tools including ZenDesk, Freshdesk, and Salesforce Desk (to name a few), we adapt to and streamline the way you do business, ensuring exceptional customer service support.
If you're still answering inquiries from your email inbox, things will start to flood and eventually become repetitive. A customer relationship management (CRM) tool will benefit your business.
With so many options around, deciding which one is right for you may prove to be a road block.
At BUNCH we will not only provide you with specialists to handle repetitive inquiries but also strive to improve your customer support process.
Choosing from an array of CRM tools including Zendesk, Freshdesk, Salesforce Desk and others will be a decision made by BUNCH and your business to see which tool aligns with your business processes and strategy.
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Your E-Commerce business needs customer support around the clock. There's nothing worse than having to wait until the next morning for a customer support ticket to be answered to.
Just define your main KPIs and Bunch will take care of the rest. We will hire, accommodate the team to seasonal peaks, and scale up or scale down the team. Get additional skills in days, not months. Just focus in the big picture while enjoying an efficiency boost.
A simple solution would be to hire a small team of specialists to work outside of your office hours. Every customer support ticket should at least be answered to within a set specific time.
Customers know when inquiries take too long to respond to, save your business the embarrassment and have someone covering your customer support around the clock.
GET A QUOTE ON PHOTO RETOUCHINGA full dedicated specialist
Part of your team
Custom shifts
Maximum dedication
Wide range of tickets volume
Upscale & downscale fast
Any support channel
Lowest AHT
We want to hear from you. Share your challenge with us and we will send you a quote in less than 24 hours.