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SaaS: What’s the role of Humans in Customer Service in 2025

SaaS: What’s the role of Humans in Customer Service in 2025

AI is transforming SaaS customer service, but humans remain essential for sensitive cases and personalization. Discover how to optimize both for the best user experience.

Rodrigo Cardenete
Founder at BUNCH
Category:
A Brutal Disruption in Image Annotation Services in 2025

A Brutal Disruption in Image Annotation Services in 2025

AI data labeling just got disrupted. Generalist models are out, and expert-driven, specialized data is in. Here’s how the landscape is evolving faster than anyone expected.

Rodrigo Cardenete
Founder at BUNCH
Category:

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Hara
Channel Factory
Magna
Mina
The Local Voice
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Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
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Bitvore
CleanCloud
Wide Eyes
KeyWe
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clear spider
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Medtronic
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dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
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dun & bradstreet
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A Brutal Disruption in Image Annotation Services in 2025

A Brutal Disruption in Image Annotation Services in 2025

AI data labeling just got disrupted. Generalist models are out, and expert-driven, specialized data is in. Here’s how the landscape is evolving faster than anyone expected.

Machine Learning
SaaS: What’s the role of Humans in Customer Service in 2025

SaaS: What’s the role of Humans in Customer Service in 2025

AI is transforming SaaS customer service, but humans remain essential for sensitive cases and personalization. Discover how to optimize both for the best user experience.

SaaS
How AI Spawned "Second-Gen Bias" in Content Moderation Services

How AI Spawned "Second-Gen Bias" in Content Moderation Services

AI created a whole new layer of bias nobody saw coming: second-gen bias. Learn how this hidden flaw impacts content moderation and why humans are key to keeping AI in check

Trust & Safety
Our Managed Services Model

Our Managed Services Model

Learn how our managed services are designed to shoulder all operational responsibilities, offering clients streamlined, process-based operations under a flat monthly fee, allowing them to focus on growth.

Operations
How BUNCH Became a 24/7 Operations Powerhouse

How BUNCH Became a 24/7 Operations Powerhouse

Our 24/7 outsourcing services ensure seamless, efficient operations for businesses worldwide. From shift scheduling to cultural sensitivity, we guarantee continuous support in all time zones.

Operations
Productivity
Scaling Data Labeling Teams Without Compromising on Quality

Scaling Data Labeling Teams Without Compromising on Quality

Discover how companies can scale data labeling for ML models without sacrificing quality. Learn about double-pass annotation, AI integration, dedicated teams, continuous training, and robust project management to maintain precision and efficiency.

Operations
Productivity

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