Moderate and engage with your social communities 24/7 at any timezone. BUNCH allocates highly experienced social media moderation teams to fully enforce your community guidelines through social monitoring and proactive crisis management.
Protect your brand reputation and conduct large campaigns with confidence through instantly scalable teams to support high-traffic channels.
Get a custom plan designed to fit your social media moderation needs
Strictly enforce your brand or community guidelines across all channels
Receive instant response, feedback and support from our dedicated 24/5 account management team
We assemble and train our social moderation teams to handle high traffic and high-crisis situations
Confidently scale your moderation teams on seasonal peaks such as campaign launches, weekends, holidays, and high-traffic events
Regular updates on progress and market insights to keep you on your toes for new innovations
We meet international compliance standards for data handling and processing, security, confidentiality, and privacy
Get your proposal in less than 24 hours
Confidently conduct huge campaigns across platforms through image and video moderation, contest moderation, and paid ads moderation
Proactive crisis management through social listening and moderation of brand mentions, comments, page posts and conversations
Engage with your users 24/7 in any timezone. Our teams completely align with your brand, ready to respond to any comment or inquiry made through your social media channels.
Strengthen your campaigns and offerings from valuable market insights. Understanding customer analytics enables you to develop better products or services and improve your brand narrative with a more genuine and strategic approach.
An e-commerce company experienced a sudden increase in social media activity in form of support tickets, comments, user reviews, and customer engagement.
Through end-to-end social media monitoring and moderation services, they were able to reduce their resolution time to just 4 minutes and improve customer satisfaction from 68% to 87%.
Their success did not stop there. They were able to conduct large campaigns with confidence and develop new services enabled by social media content moderation.
Moderating articles, images, audio and videos requires a lot of time and resources. Screening, monitoring and approving these forms of media happen around the clock.
Taking YouTube as an example, when someone uploads a clip there is a human element of moderation which aids in determining whether the uploaded video is good to go or not. Also, the implications of not moderating content will prove to be negative.
Our experienced Content Moderation specialists can fill any gaps in your work process. You can initially build a small team and later expand if necessary. Content Moderation applies to many forms of media and you can split your work load by setting up support teams based on the moderated media - or however way you prefer.
Whether you need a general content moderation team to support your operations because of a high workload or to outsource certain parts of the process, BUNCH will help your business move forward.
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The content moderation process can be smooth and trouble-free, but with the ever growing landscape of social media and internet content distribution, the volume of that needs to be moderated, real-time is always on the increase.
Which is why your clients rely on you to moderate their content, failing to do so (including not meeting deadlines) could give your business a bad impression for your clients.
By hiring dedicated content moderation specialists you will meet your deadlines faster. Our agents will comply with your client standards, oversee content for accuracy, errors and other filters.
Adding cost-effective specialists to your current setup will prove beneficial in the long run. Start off with a small team which can later expand to a larger team.
GET A QUOTE ON PHOTO RETOUCHINGA full-time dedicated specialist
Part of your team
Custom shifts
Wide range of tickets volume
Upscale & downscale fast
Lowest AHT
We compete in flexibility, instant scalability and consistent productivity. Our moderation teams are trained by tech professionals who understand the help that you need. Share your challenges with us and we will send you a custom proposal in less than 24 hours.