Protect your brand reputation in real-time across multiple channels and effectively handle the impact of negative and inappropriate comments.
BUNCH allocates experienced moderation teams to manage user-generated comments at the frontline through strict enforcement of your brand identity and community guidelines.
Get a custom plan with elastic pricing models that fits comments volume, platform and turnaround time.
Access elastic moderation teams who can quickly adapt and support volume spikes and high-traffic events
Receive instant response, feedback and support from our dedicated 24/5 account management team
Respond to comments across multiple channels with a fast average handle time (AHT).
Strictly enforce your community guidelines. We ensure that brand responses comply with your brand’s identity, tone, and voice.
Gain full control on multiple platforms - social media, your website, or your app store account
We meet international compliance standards for data handling and processing, security, confidentiality, and privacy
Get your proposal in less than 24 hours
Enforce your brand’s guidelines to ensure user-generated content, comments and brand responses are in compliance with your guidelines, policies, and terms of service.
Confidently conduct huge online campaigns across multiple platforms. Agile and consistent moderation keeps your community safe from harmful or irrelevant user-generated comments.
Obtain valuable information from real-time tagging of comments from your users. Effectively understand your community’s behavior and views about your product which in turn, can be useful to your marketing, sales, customer support, and product development teams.
Comments moderation can be very helpful to building and protecting your brand reputation online. Our expert content moderation teams will prevent user-generated comments from appearing on your website or any online platform without prior approval. You can have peace of mind that conversations are controlled and moderated through fast and accurate moderation. Through moderating user-generated comments, not only can you protect your brand but you can also gain valuable insights from your users across multiple platforms that you can use to strengthen your campaigns.
Moderating articles, images, audio and videos requires a lot of time and resources. Screening, monitoring and approving these forms of media happen around the clock.
Taking YouTube as an example, when someone uploads a clip there is a human element of moderation which aids in determining whether the uploaded video is good to go or not. Also, the implications of not moderating content will prove to be negative.
Our experienced Content Moderation specialists can fill any gaps in your work process. You can initially build a small team and later expand if necessary. Content Moderation applies to many forms of media and you can split your work load by setting up support teams based on the moderated media - or however way you prefer.
Whether you need a general content moderation team to support your operations because of a high workload or to outsource certain parts of the process, BUNCH will help your business move forward.
GET A QUOTE ON PHOTO RETOUCHING.svg){kind=icon}
The content moderation process can be smooth and trouble-free, but with the ever growing landscape of social media and internet content distribution, the volume of that needs to be moderated, real-time is always on the increase.
Which is why your clients rely on you to moderate their content, failing to do so (including not meeting deadlines) could give your business a bad impression for your clients.
By hiring dedicated content moderation specialists you will meet your deadlines faster. Our agents will comply with your client standards, oversee content for accuracy, errors and other filters.
Adding cost-effective specialists to your current setup will prove beneficial in the long run. Start off with a small team which can later expand to a larger team.
GET A QUOTE ON PHOTO RETOUCHINGA full-time dedicated specialist
Fully Managed
Custom shifts
Wide range of comments volume
Upscale & downscale fast
Lowest AHT
We compete in flexibility, talent acquisition, and instant scalability. Our moderation teams are led by tech professionals who know and understand the help that you need. Tell us more about your challenges and we will send you a custom proposal in less than 24 hours.