Customer Support SERVICES for Prediction Markets
Outsource your Customer Experience to our Experts
Prediction market users expect fast, accurate support, especially when real money, live events, and time-sensitive outcomes are involved. Generic support teams struggle in these environments.
BUNCH delivers customer support built specifically for prediction markets and forecasting platforms.
- Improved user satisfaction and retention
- 24/7 coverage with response time of seconds
Get a proposal in less than 24 hours
Agent Support Built for Prediction Markets
Our teams handle Tier 1 and Tier 2 customer support across email, chat, and ticketing systems. We’re trained on platform mechanics, trading workflows, and compliance-sensitive issues, allowing us to resolve complex cases with the quality levels your customer expect.
We’ve supported leading platforms through rapid growth and traffic spikes and help them deliver world-class customer support while scaling without friction.
In competitive prediction markets, great customer support is a key differentiator.
High-Touch Customer Support Outsourcing Services
High-Touch Support
Receive instant response, feedback and support from our dedicated 24/5 account management team
Flexible Pricing
Receive instant response, feedback and support from our dedicated 24/5 account management team
Scalable Workforce
Scale your support team as your platform grow
Accuracy Culture
Continuous training and rigorous QA complemented by double-pass techiques secure the highest support accuracy
In-House Agents
Our fully managed in-house support teams enable full compliance with your guidelines
Project Calibration
We will study a sample of your tickets and come back to you with proposed productivity estimates and quality thresholds
Dashboard Mastery
Our exposure to different dashboards enables us to handle high-volume support tickets
Your Data is Yours
We permanently delete your datasets upon completion of milestones. Our in-house team is under strict NDA to protect your business confidentiality
Compliance Above Standards
We meet international compliance standards for data handling and processing, security, confidentiality, and privacy
Kickstart Your Customer support team in days, Not Months
Share your challenge with us and we will send you a quote personally in less than 24 hours.
Get a proposal in less than 24 hours
Customer Support Services Pricing
- Full-time dedicated agents
- Complimentary QA audits
- Custom shifts or 24/7
We reinvented the outsourcing model with flexibility in mind.
We set full-time teams and work on one-time projects of all sizes.