Operations
How operations teams are structured, measured and scaled. Covers SLAs, quality audits, reporting and the managed services model, including what to keep in house and what to hand over.
8 Managed Services Examples for Tech Operations
Explore 8 managed services examples across labeling, moderation, support, KYC and AI safety, with scope, SLAs, outcomes and practical lessons.
AI Managed Services Explained for Growing Tech Teams
Learn what AI managed services cover, from labeling to LLM ops, and how to choose the right managed team model for scale.
Amazon Mechanical Turk Is Shutting Down: Your Outsourcing Alternative - BUNCH
Amazon confirmed on August 25 that Mechanical Turk will close permanently on September 30, 2026, ending 21 years of human-powered tasks Bezos once called “artificial artificial intelligence.”
Service Level Agreement KPI Guide for Operations Teams
Master every service level agreement KPI that matters for support, moderation, and data operations. Includes targets, formulas, and sample SLA clauses.
How We Are Obsessed About Data Quality and Why
We understand the importance of reliable data quality for training datasets and precision in moderating user-generated content. Learn how we apply rigorous QA in all our processes.
Scalable Data Labeling Solutions: Growing Teams Without Compromising Quality
Learn how to scale data labeling for ML without sacrificing quality through double-pass annotation, AI integration, dedicated teams, continuous training, and strong project management.
Ethical Supply Chain: Your Reputation Extends to Your Outsourced Teams
Explore how ethical outsourcing protects your brand through fair wages, safe working conditions, mental health support, and end-to-end compliance.
How BUNCH Became a 24/7 Operations Powerhouse
Our 24/7 outsourcing services ensure seamless, efficient operations for businesses worldwide. From shift scheduling to cultural sensitivity, we guarantee continuous support in all time zones.
Our Managed Services Model
Learn how our managed services are designed to shoulder all operational responsibilities, offering clients streamlined, process-based operations under a flat monthly fee, allowing them to focus on growth.