You build the product. We handle the human work it creates.
24/7 customer support, AI data validation, content moderation and QA, run by a trained BUNCH team with a team lead and daily QA behind them.
Get a Proposal in Less Than 24 Hours
People on the team
In-house employees across our own offices
Available if you need it
Or just the hours you sleep
Average Client Relationship
We are set up for the long run
OUTSOURCING FOR INDIE HACKERS, AI AND SAAS COMPANIES
BUNCH builds fully managed outsourced teams for indie hackers, AI startups and SaaS companies. Whether you run a subscription app, an AI product or a B2B tool, the human work grows with your users. Customer support tickets, refund requests, app store reviews, AI outputs that need human review and communities that need moderating.
We start by looking at your ticket volume, your busiest hours and the tools you already use, like Intercom, Crisp, Zendesk or Help Scout. Then we assign one dedicated person or a shared team, train them on your product, your docs and your past tickets and put a team lead and daily QA behind them. You review the first replies before anything goes out, so you know the tone is right.
Pricing is one flat monthly fee based on hours and coverage, with no recruitment cost and no long commitment. Teams work from our own offices in Metro Manila and Cavite, around the clock if you need it or just the hours you are asleep. Many founders start with outsourced customer support and add AI validation or content moderation as the product grows.
Choose a Plan
Our team is flexible. Start with one hire, a shared team or a dedicated team, based on what you need
Recruit & Train
We handle the hiring, training, QA and daily management of your team
Structure
Scale your team up or down as your volume moves, with no long commitment
Launch
You explain the task once. We turn it into a process that runs every day
HAND OFF THE WORK THAT SLOWS YOUR GROWTH.
You probably already know what eats your time. Look at your week, pick the task or workflow that keeps pulling you away from building and BUNCH takes it over.
WE MANAGE THE PEOPLE AND THE PROCESS
Most solo founders stay solo on purpose. The moment you hire, your day turns into explaining, reviewing and managing. That's the part you were protecting.
A lot of founders tried a VA once and found that everything still routed back through them. We set it up differently. You talk to one person. Behind them is a team lead who checks the work every day and trains someone new if a person leaves.
- No job posts, interviews or onboarding
- No payroll, contracts, equipment or HR
- No performance reviews to run
Confirms outputs are actually correct
- Matches source data
- Factually accurate
- Consistent with documentation
- Valid for real-world use
Trusted by
From one hire to
a 24/7 team
Pick the setup that fits your volume and how urgently you need help. Your full-time resource or team can be ready in just a few days. All four options give you one counterpart. We handle the rest of the team.
One Person
Someone dedicated to you and trained on your product. The usual start when one task is eating your week.
A Small Team
Two or three people once the volume is there or when you need more than one skill covered.
A Shared Team
Share a team with one or two other companies. You get 24/7 coverage and split the cost.
Dedicated 24/7 team
A full team working only on your product around the clock, once your volume is there.
OUR SERVICES
Customer Support
Support tickets, bug reports, refund requests, login issues, billing questions, and app store reviews. Answered 24/7 in your tone.
AI Validation
Human review of AI outputs, automatically generated reports and code before they reach your users. Every mistake is tagged so you can fix it at the source.
Content Moderation
Reviews, live chat, user uploads and community reports checked around the clock, following your rules.
Data Labeling and Annotation
Building your own AI model? We label the images, video, text and audio you need to train it, with double-pass QA on every batch.
Back Office
KYC, refunds and billing queries, data entry, research lists, CRM hygiene.
Something Else
We build the setup around the problem. If it is repeatable, bring it to the call.
ROLES WE RUN FOR INDIE HACKERS
Customer Support
Your inbox, handled while you sleep.
QA Analyst
Finds the bug before your users do.
Content Moderator
Keeps your community clean so you don’t have to.
Copywriter
Words that sell, written while you build.
Code Reviewer
A second pair of eyes on every pull request.
Content Designer
Visuals that look like you hired an agency.
Video Editor
Raw footage in, scroll-stopping clips out.
AI Validator
Catches your model making things up.
Data Labeler
Clean labels your model can actually learn from.
Frequently Asked Questions
Explore answers for the most common questions from our trusted partners and clients
Can You Work in the Tools I Already Use?
Yes. We work inside your helpdesk, your inbox, your app store accounts and your admin panel with our own logins. Access is limited to the people on your account and everyone signs an NDA.
What Happens When My Volume Drops?
We scale the team down with it and back up when it picks up again. You don't pay for hours you aren't using and you don't rehire from scratch every time something changes.
I Do Not Want to Manage People. Does This Turn Me Into a Manager?
No, that is the point of the setup. You get one counterpart and they handle the rest of the team. The briefing happens once at the start. After that you review output instead of running a team.
Should I Hire a Virtual Assistant or an Outsourcing Company for My Startup?
A virtual assistant can work for simple tasks. Many founders find it breaks down because there is one person, no backup and nobody checking the work. Here there is a team lead and daily QA. If someone leaves, the team lead trains their replacement, so the work doesn't depend on one individual.
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