Most outsourcing companies have good entry prices, but include hidden costs like onboarding fees, management overhead, software licensing, and ongoing staff turnover costs.

‍

With a managed services model like BUNCH, however, you pay a fixed monthly price that's all-inclusive, with no unexpected costs or set up fees.

‍

Hidden Outsourcing Costs Breakdown

‍

When using an outsourcing partner, here are some of the major costs to factor in:

‍

- Onboarding fees for integrating external teams and processes into your existing systems
- Training and knowledge transfer costs for new staff
- Communication and management overhead, especially across time zones
- Software, tools, and infrastructure costs billed separately
- Quality control and rework costs
- Pricing surge costs, such as higher rates during periods of peak demand
- Staff turnover and replacement costs, including hiring and training new team members

‍

Benefits of Using a Managed Services Model

‍

A managed service model, on the other hand, reduces the costs of outsourcing, by charging an all-inclusive flat monthly fee per specialist. This price covers all recruitment, software, and management layers.

‍

A fixed outsourcing pricing model also absorbs the cost of training and agent substitutions, ensuring you don't pay extra to replace staff. This transparency allows for predictable budgeting without the risk of unexpected outsourcing expenses.

‍