Glossary of Terms

Browse for definitions about tasks and processes performed in tech industries. Most terms have never had clear boundaries, but there are common understandings of terms that we list here.

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Quora
Community Management
Q
Reddit
Community Management
R
Refund
Customer Support
R
Regulator
Blockchain / Crypto
R
Regulatory Sandbox
Blockchain / Crypto
R
Reliever Agent
Customer Support
R
Reply
Content Moderation
R
Repository
Blockchain / Crypto
R
Resolution Time
Customer Support
R
Response Time
Customer Support
R
Restrict
Community Management
R
Sample
Processes
S
Scammer
Community Management
S
Security Token
Blockchain / Crypto
S
Seed Account
Community Management
S
Self-Service Portal
Customer Support
S
Sentiment Analysis
Artificial Intelligence
S
Shared Liability
Blockchain / Crypto
S
Shiller
Community Management
S
Smart Contract
Blockchain / Crypto
S
SMS Support
Customer Support
S
Social Impact
Blockchain / Crypto
S
Social Media Support
Community Management
S
Soft Fork
Blockchain / Crypto
S
Soft Wallet
Blockchain / Crypto
S
Spammer
Community Management
S
Stablecoin
Blockchain / Crypto
S
Stickiness
Community Management
S
Structured Data
Artificial Intelligence
S
Subreddit
Community Management
S
Subtweet
Community Management
S
Super User
Community Management
S
Supervised Learning
Artificial Intelligence
S
Support Channel
Customer Support
S
Support Ticket
Customer Support
S
Synchronous Response
Customer Support
S
Tag
Community Management
T
Task
Artificial Intelligence
T
Technical Support
Customer Support
T
Telegram
Community Management
T
Telephony
Customer Support
T
Testnet
Blockchain / Crypto
T
Thread
Community Management
T
Ticket
Customer Support
T
Ticketing Systems
Customer Support
T
Tier 1 Support
Customer Support
T
Tier 2 Support
Customer Support
T
Token
Blockchain / Crypto
T
Token Generation Event (TGE)
Blockchain / Crypto
T
Token Model
Blockchain / Crypto
T
Tokenomics
Blockchain / Crypto
T
Token Supply
Blockchain / Crypto
T
Trader
Blockchain / Crypto
T
Trend
Community Management
T
Troll
Community Management
T
Twitter
Community Management
T
Unbanked/Underbanked
Blockchain / Crypto
U
Unstructured Data
Artificial Intelligence
U
User Acquisition
Community Management
U
Utility Token
Blockchain / Crypto
U
Utilization
Processes
U
Venture Capital
Blockchain / Crypto
V
Virality
Community Management
V
Wallet
Blockchain / Crypto
W
Warning
Community Management
W
Whitepaper
Blockchain / Crypto
W
X (Twitter)
Community Management
X
Yottabyte
Artificial Intelligence
Y
Zendesk
Customer Support
Z

Trusted by

Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Persuit
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky

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