Glossary of Terms

Browse for definitions about tasks and processes performed in tech industries. Most terms have never had clear boundaries, but there are common understandings of terms that we list here.

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Labeled Training Data
Artificial Intelligence
L
Level 1 Support
Customer Support
L
Level 2 Support
Customer Support
L
Lightweight Node
Blockchain / Crypto
L
Line Annotation
Artificial Intelligence
L
Litepaper
Blockchain / Crypto
L
Lock-up Period
Blockchain / Crypto
L
Machine Learning
Artificial Intelligence
M
Mainnet
Blockchain / Crypto
M
Market Cap
Blockchain / Crypto
M
Masternode
Blockchain / Crypto
M
Medium
Community Management
M
Meme
Community Management
M
Mention
Community Management
M
Metadata
Artificial Intelligence
M
Microservices
Blockchain / Crypto
M
Millenial
Blockchain / Crypto
M
Miner
Blockchain / Crypto
M
Mining
Blockchain / Crypto
M
Mining Pool
Blockchain / Crypto
M
Moderation
Community Management
M
Moderation Confidence Score
Content Moderation
m
Moderator
Community Management
M
Moderator Accuracy
Content Moderation
M
Moderator Calibration
Content Moderation
M
Monthly Active Users (MAU)
Community Management
M
Multi-Channel Support
Customer Support
M
Multi-Modal Learning
Artificial Intelligence
M
Multi-Task Learning
Artificial Intelligence
M
Nearshore Outsourcing
Customer Support
N
Net Promoter Score (NPS)
Customer Support
N
Newbie
Community Management
N
Node
Blockchain / Crypto
N
Note
Customer Support
N
Offshore Outsourcing
Customer Support
O
Off Topic
Community Management
O
Omni-channel Experience
Customer Support
O
Omni-Channel Support
Customer Support
O
Onshore Outsourcing
Customer Support
O
Order Cancellation
Customer Support
O
Orders Processing
Customer Support
O
Organic Reach
Community Management
O
Pattern Recognition
Artificial Intelligence
P
Payment Gateway
Blockchain / Crypto
P
Phishing
Community Management
P
Pinned Message
Community Management
P
Policy Compliance
Content Moderation
p
Polyline Annotation
Data Labeling
P
Post-Moderation
Content Moderation
P
Precision
Customer Support
p
Preference Ranking
Data Labeling
P
Pre-Moderation
Content Moderation
P
Presale
Blockchain / Crypto
P
Private Keys
Blockchain / Crypto
P
Private Message (PM)
Community Management
P
Product Hunt
Community Management
P
Prompt Engineering
Data Labeling
P
Proof-of-Stake
Blockchain / Crypto
P
Proof-of-Work
Blockchain / Crypto
P
Public Keys
Blockchain / Crypto
P
Public Reply
Customer Support
P
Public Sale
Blockchain / Crypto
P
QA Report
Processes
Q
Quality Control (QC)
Data Labeling
Q
Quora
Community Management
Q
Reactive Moderation
Content Moderation
R
Recall
Customer Support
R
Reddit
Community Management
R
Refund
Customer Support
R
Regulator
Blockchain / Crypto
R
Regulatory Sandbox
Blockchain / Crypto
R
Reliever Agent
Customer Support
R
Reply
Content Moderation
R
Repository
Blockchain / Crypto
R
Resolution Time
Customer Support
R
Response Time
Customer Support
R
Restrict
Community Management
R
Reviewer Calibration
Data Labeling
R
Sample
Processes
S
Sampling Methodology
Data Labeling
S
Scammer
Community Management
S
Security Token
Blockchain / Crypto
S
Seed Account
Community Management
S
Self-Service Portal
Customer Support
S

Trusted by

Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
Bitvore
CleanCloud
Wide Eyes
KeyWe
mahabis
PolyMarket
clear spider
GoPro
Medtronic
Hara
Channel Factory
Magna
Mina
The Local Voice
All Infra
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky
UCDavis
National University of Singapore
University of California
Descartes Peoplevox
goodsted
Rainmaker Digital
cloudbric
ably
dConstruct Robotics
Flikweert Vision
HoneyBadger
dun & bradstreet
CoinAPI.io
API3
Katana
Tagwalk
Ducky

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